People are an organization’s greatest asset. A psychologically safe and healthy workplace helps keep employees engaged, and builds an environment where supervisors become true leaders.

Whether your workplace is in  Government, Education, Volunteer or the  Public Safety Sectors, we can help create a psychologically safe environment while developing the leadership communication skills of your people. We take a solution focused approach to best practices in workplace mental health.

Peer Support Development and Training
Brain science, effective interpersonal communication and the role of peers is explored. A deeper understanding of mental health conditions and disorders including PTSD is discussed at length. Crisis intervention models are workshopped. Personal resilience is heavily represented throughout.

Suicide intervention, substance abuse/dependence and grief are studied. WSIB coverage and the National Standard for psychological Safety is featured. Local resources are explored. Techniques of intervention more suited to chronic issues are role played.

Peer Support Teams are the cornerstone of wellness and internal support systems, and provide a cost effective way to meet the primary objectives of the National Standard for Psychological Safety in the workplace (Canada). We use a solution focused approach to ongoing support, and provide new and current  members with the skills needed to aid their peers in times of crisis.

Delivered by Dave Connor Consulting
Tuition: $425 plus HST
Duration: 3-days
Date: Saturday November 18, 2017, Saturday November 25 and Sunday November 26, 2017.

Dealing with Challenging Clients
Clients sometimes present in an agitated state. This  program will assist your team members in identifying signs of increased agitation and aggression, and develop  de-escalation skills as required. Brain science is used to maintain a calm, respectful exchange, and safety and environmental planning are explored. Counter staff, faculty, bylaw/code enforcement personnel and others who come in contact with unsatisfied customers will find this half day program useful.

Delivered by Dave Connor Consulting
Tuition: $95 plus HST
Duration: Half-day
Date: Course 1: Friday November 17, 2017 8:30 am – 12:30 pm
Date: Course 2: Friday November 17, 2017 1:30 pm – 15:30 pm